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There is always a current state to inform a future state.
All too often, designers are guilty of resuming a practice of fixed accountability, leaving behind a trail of building stock bursting with useful information that remains hidden in the wall cavities and distant memories of users. In contrast, championing performance and utilization evaluation services can initiate a new model of continuous accountability, one which delivers an open-ended architecture that intentionally links strategies to outcomes at any point in the project's lifespan.
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